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All prices are listed in U.S. Dollars
What
payment methods do you accept?
Payment has never been
easier! We accept:
- Paypal
- Credit
cards
(via Paypal)
- Money
Order
Note:
No personal checks allowed! If
paying by mail, please use money order.
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When
do I pay?
We
require Paypal / Credit Card payments to be made immediately.
For money order payments, we expect payment to reach us within
7 days for residents in the USA and 14 days for
residents outside the USA. If you experience difficulties
making payment within the given timeframe, please do not hesitate
to contact us and we will be happy
to consider an extension to a timeframe that best suits your
situation.
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How
much is shipping?
Shipping
is flat-rate worldwide based on the value of your total
purchase. Rates are as follows:
Total
Purchase
(USD) |
Shipping
cost
(USD) |
| $
0.01 - 10.00 |
$
4.50 |
| $
10.01 - 35.00 |
$
8.50 |
| $
35.01 - 65.00 |
$
15.50 |
| $
65.01 - 85.00 |
$
20.50 |
| $
85.01 - 250.00 |
$
28.50 |
We
ship via International Airmail that takes approximately 10 -
21 days to arrive. Click here for
expedited shipping rates
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How
much is international shipping?
Regardless
of where you are from, shipping charges are flat-rate worldwide.
Please refer to the shipping
chart above
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When
do you ship my items?
All
purchases are mailed within 24 hours after full payment is
received.
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I
need my items fast! Can you expedite shipping?
Yes
certainly! If you are in a hurry to receive your purchases,
you can op to use expedited shipping which will get your items
to you within 2 - 4 days, worldwide. Shipping rates can be
found at the Malaysian Postal Service 'Poslaju' website here.
If you would like to ship using this method, kindly place
an order using our Order Form and
we will send you a seperate invoice.
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What
if my item doesn't arrive?
We guarantee shipment after payment is received.
Replacement of item or refund (item's value only) will
be given for lost packages. Bear in mind however that sometimes
it can take up to 1-2 months for your package to arrive depending
on the post service's efficiency.
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I'm
not pleased with my item. Can I have a refund?
We
do not offer exchange/refund unless the item has been grossly
misrepresented from the description. We try our best
to
describe and picture our items as accurate as possible. If
by chance we are not addressing any of your concerns, please
contact us and we'd be happy to
provide further information.
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If you have any other questions, please write to us at
enquiries@constantcraving.net
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